Laser Plumbing - my hot water system did something very strange two days after Christmas. I emailed Laser Plumbing for an online service call, expecting to hear back the following day, and to my surprise and relief (not a fan of cold showers) got a phone call back within half an hour. The plumber fixed my hot water tank on the way to his next job. He was here within 20 minutes, and the job was done about two hours after the initial problem had happened. Amazing service!
I can tell you who not to call. I had a plumbing problem - emergency 100%. Called Nick Mason over the New Year and he said he was on holiday until the 6th of January. What sort of Emergency Plumber is that? Finally a friend sorted out a plumber for me, named John. Wish I got his card to write about!